“We used to spend the first week of every month stitching together survey exports. Nimbus does it overnight, and the summaries are better than what we wrote by hand.”

“The churn-risk alerts paid for the whole year in the first quarter. Our CS team now calls accounts before they go quiet, not after.”

“Setup took an afternoon. We connected Intercom and Segment, and by the next morning every ticket was tagged by theme and sentiment.”