Customer insights platform

Hear every customer. Fix what matters first.

Nimbus reads your support tickets, reviews and NPS comments, groups them into themes and ranks them by revenue impact — so your roadmap writes itself.

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  • Connects to 40+ tools in minutes
  • AI themes from every ticket and survey
  • SOC 2 Type II and GDPR ready

Top feedback themes

Last 30 days · 3,812 conversations

AI
  • Onboarding is confusing412 mentions · +18%
  • Slow CSV exports268 mentions · +9%
  • Love the new dashboards231 mentions · +32%
  • Missing SSO on Pro plan144 mentions · −4%

62%

Positive

24%

Neutral

14%

Negative