One loop: unify, understand, act

Nimbus covers the whole journey from scattered feedback to features your customers asked for.

Unify

Every customer signal in one timeline

Nimbus stitches product events, support conversations and survey answers into a single profile for each account.

  • 40+ native integrations
  • Identity matching across tools
  • Historical backfill in one click
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EventInvited 4 teammates2m ago
TicketAsked about CSV export1h ago
SurveyNPS 9 — “Love the dashboards”Yesterday
EventUpgraded to Pro plan3d ago

Understand

Let AI find the patterns for you

Stop tagging tickets by hand. Nimbus groups feedback into themes and ranks them by revenue impact.

  • Automatic theme detection
  • Sentiment on every message
  • Revenue-weighted priorities
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Top themes this month
Slow report loading$84k ARR
Need Salesforce sync$62k ARR
Mobile dashboard$45k ARR
Custom roles$28k ARR

Act

Turn insights into shipped work

Push themes straight to Linear or Jira and close the loop with the customers who asked for it.

  • Two-way issue tracker sync
  • Notify requesters on release
  • Track impact after launch
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Planned

In progress

Shipped